Project contact – Pam Cole  | |

Serco is a leading provider of public services. It’s Employment, Skills and Enterprise business unit was selected by the Skills Funding Agency to manage the SSW programme in your region. Serco delivers the training through a network of high quality local training providers. In previous programmes we have supported over 1,500 businesses with training for their workforce and over 6,000 employees have benefited from our service. You can trust us to help your business grow too.

Project summary

To support employers to develop their workforce where there are basic skills needs or technical, intermediate and higher level skills gaps. The Service provides locally tailored interventions and innovative approaches to meet the skills and needs of employers and employees within Cornwall and the Isles of Scilly. We aim to deliver skills provision which leads to the onward progression of the individual to more responsibility at work, further learning or a full Apprenticeship.

This is a Skills Funding Agency project funded until July 2018.

Participant eligibility

Targeted at SMEs; Participants aged 16+; Employment Status – Employed, Self – Employed and redundant within the past 6 months due to redundancy and requiring higher level skills.

Referral routes. Please Note: All referrals should come via Serco

To discuss this programme in more detail, please contact our monitored single point of contact or or 07738893808 (Tuesday- Thursday).

Delivery Partners

Access Training – Lisa Banks
Access Training cover the whole of Cornwall delivering vocational skills training across sectors including: Construction, Hospitality, Security, Childcare, Retail, Professional Driving, Company Compliance and much more. We work with employers and employees to develop a bespoke package of training that will increase opportunities for individuals and companies in the area.

Cornwall College – Tom Mellow
Cornwall College offers a wide programme across many sectors please ask for more details.

Cornwall Marine Network – Amanda Bryant –
The training offer by Cornwall Marine Network is available across all sector employers and individuals while being primarily targeted at Marine companies. Included are; Tailored learning packages – Business support and mentoring – Skills brokerage. Flexible delivery to meet business needs and learner requirements including varying delivery locations, timings and online support- Information Advice and Guidance for individuals – Delivery of regulated and non-regulated learning – Basic skills delivery – Personal development plans – Business training plans to facilitate business growth – Working with businesses to take on apprentices – Ability to adapt to specific learner needs to enable employment progression.

Digital Peninsula Network – Janus Howard Tel: 01736 33370
Training provision throughout Cornwall in a wide range of Digital subject matter including; Social Media Marketing, Website Design, Software Development Skills, Graphic Design software and Video Production for the Internet as well as Functional Skills Maths and English qualifications.

Education + Training Skills – Carol Tom – Tel – 01872 300123 email
Education + Training Skills (ETS) is a leading, highly successful independent work based learning provider delivering Apprenticeships, NVQs, Functional Skills (English, Mathematics and ICT) and CPD courses. A specialist provider of Business Administration, Customer Service, ITQ, Team Leading, Management, Advice & Guidance and Health & Social Care (Cornwall/Plymouth areas only) qualifications. Whatever the training needs in the Business and Management Sectors we offer the right solutions striving to provide long term solutions to all companies that we work with from SMEs to large public sector organisations but also to individuals across the communities that we work in.

Focus Training SW Ltd – Shelly Wright -Tel:- 01752 348980 and Sarah Fear website
The Focus Training Group delivers across Devon and Cornwall. We cover a range of sectors and can meet the needs of micro, medium and large employers specialising in a wide range of Electrical and Plumbing & Heating courses regulated and non-regulated perfect for the upskilling of staff in all sized companies. Customer Service, Team Leading, Management, Warehousing, Sales, Retail, Hospitality and Health and Social Care can be delivered as full awards, units or specific workshops to suit business needs. First Aid Level 2 & 3, Paediatric First Aid, Health & Safety, Food Safety, Safe Moving & Handling and much more… We offer short and bespoke training as well full qualifications. We have a training centre in Pool however we can also offer the training on the job and also at the employers premise if required.

Newquay for Excellence training – Gillian Moore – or 01637 871067
NfET specialise in the delivery of training for the Hospitality, Leisure, Travel and Tourism Sector (HLTT) across Cornwall and the Isles of Scilly. We have worked closely with businesses in this sector for the past 20 years, and provide regulated and bespoke training solutions, tailored to the individual needs of the businesses and their workforce.

Truro and Penwith College – Penny Morgan – Project Coordinator – 01872 308198 / 07817 280 935 / Jo Hancock – European Projects manager – 01872 267154
To upskill and develop businesses and individuals through a range of accredited, non-accredited and bespoke training programmes in response to identified needs. Delivery area: Cornwall and IoS, Courses offered: Accounting; IT & Digital; English; Hair & Beauty; Health & Social Care; Hospitality; Schools and Teaching; Trades; Management; Leadership; Customer Service; Marketing.